At Rockstar Games, we create world-class entertainment experiences.
Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.
Rockstar is seeking a Trust & Safety Analyst to join our growing team in NYC. This role will be responsible for supporting a variety of projects across the Trust & Safety team’s portfolio and contributing to strategic decisions supporting player safety. Successful candidates will have experience organizing and implementing Trust & Safety projects across areas like vendor operations, tools and processes, training, and data analysis. This role requires some on-call availability outside of typical working hours. This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan.
WHAT WE DO
- The Rockstar Games Trust & Safety team enables a safe, inclusive, and fun player experience for users across our games and services.
- We reduce the exposure to harm and other forms of abuse in our online games and player-created content.
RESPONSIBILITIES
- Support team-level projects and initiatives upscaling Trust & Safety operations, analysis, and enforcement.
- Identify and implement projects that improve overall team efficacy and efficiency.
- Support sensitive workflows including escalations.
- Develop materials and documentation for internal and external stakeholders.
- Use data to inform Trust & Safety program decisions.
- Work collaboratively with cross-functional partners to represent Trust & Safety requirements including Legal, Product, and Game teams.
REQUIREMENTS
- 2+ years of experience working in the Trust & Safety industry.
- Experience in data/analytics, policy, operations, or learning and development.
- Experience working on cross-functional projects and stakeholder management.
- Proven ability to own and deliver programs and/or projects both individually and as part of a team.
- Excellent written and verbal communication skills and relationship management.
- Understanding of Trust & Safety data and metrics.
- Knowledge of Trust & Safety policies and operations.
- Collaborative working style.
PLUSES
Please note that these are desirable skills and are not required to apply for the position.
- Experience in Databricks.
- Multilingual; proficiency in Russian or Mandarin a plus.
- Background in gaming; familiarity with Rockstar Games titles.
HOW TO APPLY
Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.
Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.
If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
#LI-BB1
