A FEW WORDS ABOUT US
We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 450 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA.
YOUR TEAM
Moment Factory's operations support team is made up of passionate and dedicated professionals who play an essential role in the success of our projects and the optimization of our operations. As a member of this dynamic team, you will be part of a group of highly skilled and motivated individuals, working collaboratively to ensure the smooth operation of our installations, equipment, and systems. Our team culture encourages the exchange of ideas, mutual support, and cooperation, creating an environment conducive to professional growth and collective achievement.
YOUR MISSION
As a technical support analyst, you will be the primary point of contact for providing technical assistance to our clients and partners, whether in person or remotely. You will be responsible for resolving technical issues, offering advice, and ensuring client satisfaction throughout their journey, with a particular focus on supporting remote projects. In addition, you will also have the opportunity to visit our installations to prepare operational strategies in close collaboration with the various project teams.
