Senior Events Manager

Jagex Limited • Remote • 2d ago

The Senior Events Manager at Jagex is responsible for leading the delivery of large-scale, consumer-facing live gaming events. You will report into marketing leadership, overseeing all event operations and managing a dedicated team to ensure world-class execution. You will own the full end-to-end planning, delivery, and on-site management of events, requiring deep technical expertise, strong leadership under pressure, and full accountability for safe, efficient, and impactful event experiences.

Please note this is a 1 year FTC.

Responsibilities

Lead the end-to-end operational planning and delivery of large-scale, consumer-facing events.
Support vendor sourcing and selection; liaise with Legal to ensure timely and accurate contract negotiations and completion.
Own all financial processes related to live events, including supplier registration, purchase order submissions, invoice tracking, and on-time payments in partnership with the Finance and Procurement teams.
Create and maintain budget trackers, ensuring full financial visibility, cost control, and alignment with forecasted spend.
Develop and manage the event operations master log, ensuring deadlines are met and risks are escalated promptly.
Serve as the primary point of contact for external vendors and venues, ensuring alignment on plans, timelines, deliverables, and expectations.
Lead on-site event operations, overseeing comprehensive build and break schedules to deliver seamless, efficient builds and de-rigs.
Create, review, and sign off technical floorplans, working with vendors to map rigging, attendee flow, power distribution, networking, livestream infrastructure, and stage design.
Ensure all operational and technical plans meet compliance standards, including fire safety, accessibility, licensing, and industry regulations.
In partnership with suppliers, ensure rigorous adherence to health and safety protocols, continuously reviewing and enhancing policies to safeguard staff, talent, and attendees.
Champion accessibility and inclusivity across all aspects of event delivery, improving live experiences for attendees with differing needs.
Lead the creation, organisation, and dissemination of operational documentation, including floorplans, schedules, and safety packs, ensuring clarity and consistency for all suppliers and delivery partners.
Build, manage, and mentor the event operations team, providing clear direction, support, and development in day-to-day delivery.