Company Description
Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and experiential.
Nominated for multiple Emmy® Awards for its work on the series Stranger Things season 4, Avatar: The Last Airbender and The Lord of The Rings: The Rings of Power, the independent, Oscar®-winning company boasts close to 800 artists crafting from studios in Montreal, Québec City, Toronto, Los Angeles and Paris.
Rodeo FX is a creative partner to the world’s best storytellers including Netflix, HBO, Disney, Marvel, Amazon Studios, Warner Bros. and Sony, and has collaborated on ads for YouTube, NBC and Apple. Current projects include Dune: Prophecy, Silo Season 2and Sonic 3. Recently released projects include The Rings of Power Season 2, Venom: The Last Dance, Taika Waitit's Time Bandits, and House of the Dragon Season 2.
Work arrangements:
As a company founded and led by an artist, creativity above all guides us. Our mission is to provide our talents with the freedom and resources they need to deliver quality work and thrive in a stimulating, caring environment. While we require employees to be present in the studio at least three days a week, we maintain flexible work arrangements for the remaining days. This balance ensures that we foster collaboration, maintain our vibrant culture, and encourage in-person interaction and teamwork.
Job Description
The Junior Audiovisual and IT Technician supports the IT team in technical operations related to audiovisual equipment, meeting rooms, infrastructure, and support systems. Under supervision, they contribute to installation, configuration, and first-level troubleshooting, while also tracking requests and performing basic equipment maintenance. This role offers the opportunity to develop diverse technical skills and gain hands-on experience in a dynamic production environment, such as a VFX studio.
Key Responsibilities
Audiovisual Systems (Projection Rooms and Meeting Rooms)
Participate in the installation, configuration, and maintenance of audiovisual systems (projection rooms and meeting rooms).
Provide first-level support (testing, basic troubleshooting, user assistance).
Ensure that spaces are functional and ready for use.
Provide technical support during internal and external presentations and events.
Server Room Infrastructure
Assist with the installation and organization of equipment in server rooms (cabling, racks, equipment).
Participate in infrastructure development or relocation projects.
Collaborate with external suppliers (e.g., refrigeration technicians), under supervision.
Technical Support and Asset Management
Respond to routine requests related to the configuration, installation, and basic troubleshooting of audiovisual and IT equipment.
Perform first-level diagnostics, maintenance, and preventative maintenance.
Contribute to maintaining an up-to-date equipment inventory.
Participate in the installation and management of cabling (cable pulling, termination, identification, and organization), adhering to best practices.
IT Support Assistant
Participate in first-level technical support: ticket logging, basic diagnostics (hardware, software, access), and communication with users, escalating issues as needed.
Assist in the preparation and configuration of workstations (Windows/macOS/Linux) by following internal software deployment procedures.
Participate in internal installations and relocations (connections, secure organization of workspaces, and basic cabling support and management of cabling infrastructure).
Contribute to on-call support by adhering to emergency procedures and documenting incidents.
Qualifications
Diploma in electronics, audiovisual technology, networking, or a related field (DEC, AEC, or equivalent).
0 to 2 years of experience in an audiovisual or technical support role.
Good knowledge of audiovisual equipment (audio, video, screens, projection systems).
Basic knowledge of operating systems (Windows and macOS); Linux is an asset. Basic understanding of networks and cabling (an asset).
Ability to diagnose and resolve simple problems in a structured manner.
Experience with or familiarity with a ticketing tool (an asset).
French required and functional English (spoken and written)*.
Strong interest in creative, technological, or VFX environments.
Ability to learn quickly, follow procedures, and work as part of a team.
* The successful candidate will work closely with our teams in Toronto and Los Angeles. They will also be involved in communicating with our clients worldwide to showcase Rodeo FX's technical and creative capabilities.
Additional Information
- Full-time, Permanent Contract ;
- Sick/personal days ;
- Group Insurance, access to Dialogue online support and to an Employee Assistance Program (EAP) ;
- RRSP with employer contribution ;
- Discounts on public transports, several spas, sports classes, art center, cafes, furniture and several other local businesses.
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Diversity : At Rodeo FX, diversity is a core value. We’re committed to creating an inclusive, equitable workplace where different perspectives are embraced. Every team member brings unique insight that strengthens our creativity, challenges our thinking, and helps us deliver better work.
Rodeo FX may use AI-based tools to support certain steps of the recruitment process, such as interview transcription or preliminary application analysis. These tools may be operated by third-party providers, and data may be processed outside Quebec. These tools never replace human decision-making: all final hiring decisions are made by our recruitment team and hiring managers. To learn more about how we protect your personal information and your rights, please consult our Privacy Policy.
