Are you a proactive and detail-oriented IT professional, interested in maintaining the technical systems that power creative pipelines?
We are looking for a Systems and Network Administrator to join our global team at Megalis. Reporting to the IT Manager, you will be responsible for maintaining the technical systems and infrastructure that support our VFX production pipeline. By focusing on system performance, reliability, and proactive problem-solving, you will ensure our infrastructure runs efficiently and empowers our artists to focus on their creative work.
This entry-level role is well suited to adaptable professionals who thrive in a fast-paced, dynamic environment and are skilled at explaining complex technical issues to non-technical team members clearly and effectively. If you enjoy continuous learning, collaborating with production teams, and balancing immediate IT support with proactive technical solutions, you will be right at home here.
Key Responsibilities
- Infrastructure Maintenance: Install, configure, and maintain servers, networks, and related hardware and software. Perform routine maintenance, including updates and patches, to ensure system security and efficiency.
- System Monitoring & Data Integrity: Monitor system performance to ensure the availability and reliability of our infrastructure, and conduct regular backups and recovery testing to ensure data integrity.
- User Support & Access Management: Provide technical support and guidance to users by troubleshooting hardware and software issues, while supporting user account management, access control, and IT security policies.
- Proactive Problem-Solving: Balance the need to respond to immediate issues with taking a proactive approach to proposing solutions that resolve technical challenges.
- Collaboration & Documentation: Collaborate with IT and production teams to identify and implement technical solutions. Develop and maintain documentation for system configurations, processes, and procedures.
- Continuous Improvement: Stay up to date with the latest industry trends and technologies to recommend improvements and innovations.
What You’ll Bring
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Technical Expertise: Knowledge of server infrastructure, virtualization, networking, and both Linux and Windows operating systems.
- Industry Familiarity: Familiarity with VFX production pipelines and software (e.g., Maya, Nuke, Houdini) is a plus.
- Soft Skills & Communication: Excellent problem-solving skills, attention to detail, and strong communication skills in English. Japanese language skills are greatly appreciated.
- Please note that for this role, we will consider first candidates already living in Japan.
If you’re ready to help keep our technical infrastructure running smoothly and support the artists who bring incredible worlds to life, we’d love to hear from you.
